Full system support for Unix (Solaris and linux) scientific
Full system support for PC Windows desktops.
Basic support for self-managed systems: Macs (laptops and desktops) and Windows laptops.
CfA Information Technology Infrastructure Management:
Management (planning, design, configuration, implementation,
operations, budgeting) of the CfA campus network, both internal
building, and wide-area connectivity. Includes all firewalls, switches,
routers, hubs, as well as the management of the underlying data.
Management of the CfA campus telephone system, and cell phones,
including cell phone and handheld (Blackberry, Palm, etc.) configuration
CfA email distribution; incoming email gateway and relay, outgoing
Management of CfA email servers: POP, IMAP, Exchange, Blackberry
Enterprise Server (BES). Includes spam, virus filtering, and the
management of these services.
CfA (Unix) account management.
Print server management (scribe.harvard.edu).
Management of network and direct-attached storage.
Domain Name Service.
Management of CfA data transfer servers.
System management of CfA Web servers.
CfA Scientific Computing:
Support for scientific data reduction, modeling.
Manage the CfA cluster, hydra, and provide support for scientific
Provide high-end scientific color printing support (including poster
Application support for TeX, IRAF, IDL, and other astronomical
Management of ADS server.
Peripherals server and tape drive support.
CfA Web Services:
Web server management and administration including both public-facing
Web servers, Intranet Web servers, Secure Web servers, and scientific
Web Services - development and maintenance of several Web applications
for the CfA community.
Design, implement, and maintain CfA webcasting, streaming video, and
Web server content management - supporting user and project-level as
well as maintaining all top-level pages and Public Affairs Web pages.
Manage and maintain CfA Wiki service for scientific and technical
Maintain and operate the interface with the HUID badging, building
access database system.
Provide CfA Directory support.
Provide support, both software and functional, for the CfA Staff
Database and related products.
CfA User Help Desk, AV, and Office Moves Coordination and Management:
AV support (projectors, etc.), Video-Teleconferencing, and
Support for distributed SI printers.
Basic support for Windows, Mac, laptops.
Basic support for guest users.
Office moves: telephones, computers, wiring, coordination and