HR: Employment Opportunities
 
 Job posting 20-16
Opening date: January 3, 2020
Closing date: July 10, 2020

TITLE IT Specialist(APPSW), IS-2210, Grades 7 - 11; $50,171 to $107,874 Annually
TYPE OF POSITION: Trust Fund (non-Federal)Indefinite
DIVISION: - FMD Financial Management
LOCATION: Cambridge, MA

AREA OF CONSIDERATION: First consideration may be made 14 days after the opening date. This is a career ladder opportunity with promotion potential to grade 12. Selection for this position to be made at the grade 7, 9, 11 or 12 level. Candidates may be non competitively promoted to the next grade level , up to grade 12, upon the recommendation of the supervisor based on classification requirements, satisfactory performance and qualifications of the employee.

SUMMARY: This position provides end user production support and the overall design, development and integration of core financials and human resources applications.

Duties:

Grade 7:

1. Participate in many aspects of the software development lifecycle: requirements generation, design, code, verification and test, maintenance, and support; and overall integration of software modules and other subsystem components, both commercial and custom. Support frequently requires troubleshooting and research into reports, processes, interfaces and data structures, both delivered and customized.

2. Contribute to design of software following SAO Computation Facility (CF) and SI Office of the Chief Information Officer (OCIO) software design standards, applicable vendor's literature, and established CF practices. Assist with software development interpreting specific software project standards and developing software documentation accordingly, ensuring compliance with applicable standards

3. Verify and assist in testing all generated software and maintain code as part of an overall system.

4. Obtain data necessary to define application and system by working closely with technical and administrative staff.

At the Grade 9: In addition to the duties at the grade 7, the incumbent will verify and test all general software and maintain code as part of an overall system.

At the Grade 11: In addition to the duties at the grade 9, the incumbent will design software following SAO Computation Facility (CF) and SI Office of the Chief Information Officer (OCIO) software design standards, applicable vendor's literature, and established CF practices.

At the Grade 12: In addition to the duties at the grade 11, the incumbent will Conduct software development interpreting specific software project standards and developing software documentation accordingly, ensuring compliance with applicable standards at a detailed level; propose and develop new standards when modification or extension of existing CF or OCIO standards is needed.

QUALIFICATIONS:

For all positions, individuals must have IT-related experience demonstrating each of the four competencies listed below.

Attention to Detail - Is thorough when performing work and conscientious about attending to detail.

Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.

Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.

Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.

Candidates at all grades must possess knowledge of and experience with enterprise financial systems, SQL, basic accounting principles, Web services, Web-based and database applications development in a multi-user Unix/Linux systems environment; Unix/Linux operating systems and utility software; ability to write concise, readable, user-oriented documentation for software and/or hardware systems, and to write system maintenance documentation; and, ability to work effectively and cooperatively with computer and network users and systems staff.

In addition, candidates must possess the qualifications required for the specific grade levels for which they are applying as noted below.

Candidates for grade 7 must possess a minimum of one year of specialized experience equivalent to at least the grade 5 in the normal line of progress for this occupation, which should demonstrate basic knowledge of PeopleSoft Financials and Human Resources suites or other similar enterprise applications; basic knowledge of relational database management systems and database design concepts; basic knowledge of one or more of the principle programming languages in use in CfA web applications, including Perl, C++, C, java, java server pages, and html; and, basic knowledge of system software development lifecycles, including requirements generation, design, code, verification and test, systems integration, maintenance, and support.

Experience as an trainee providing basic help desk support to users of PeopleSoft Financials and Human Resources suites would be qualifying at this level.

Candidates for grade 9 must possess a minimum of one year of specialized experience equivalent to at least the grade 7 in the normal line of progress for this occupation, which should demonstrate basic knowledge of and experience with PeopleSoft Financials and Human Resources suites or other similar enterprise applications; basic knowledge of relational database management systems and database design concepts; basic knowledge of one or more of the principle programming languages in use in CfA web applications, including Perl, C++, C, java, java server pages, and html; and, basic knowledge of system software development lifecycles, including requirements generation, design, code, verification and test, systems integration, maintenance, and support.

Experience providing basic help desk support to users of PeopleSoft Financials and Human Resources suites would be qualifying at this level.

Candidates for grade 11 must possess a minimum of one year of specialized experience equivalent to at least the grade 9 in the normal line of progress for this occupation, which should demonstrate knowledge of PeopleSoft Financials and Human Resources suites in order to support end users through the user interface as well as through queries of underlying data structures; expertise in SQL, SQR, Oracle Developer, Crystal and nVision; knowledge relational database management systems and database design concepts; knowledge of one or more of the principle programming languages in use in CfA web applications, including Perl, C++, C, java, java server pages, and html; knowledge of system software development lifecycles, including requirements generation, design, code, verification and test, systems integration, maintenance and support; and, knowledge of security issues in a distributed, Internet-connected environment, and ability to develop secure web applications hosted in a Unix/Linux environment.

Experience providing advanced help desk support to users of PeopleSoft Financials, Human Resources suites for a mid to large company would be qualifying at this level.

Candidates for grade 12 must possess a minimum of one year of specialized experience equivalent to at least the grade 11 in the normal line of progress for this occupation, which should demonstrate broad knowledge of and experience with Web based and database applications development in a multi-user Unix systems environment; expertise in PeopleCode, PeopleTools, Oracle Developer, Crystal and nVision; Unix/Linux operating systems and utility software, Web services, broad knowledge of two or more of the principle programming languages in use in CfA web applications, including Perl, C++, C, java, java server pages, and html; broad knowledge of system software development lifecycles, including requirements generation, design, code, verification and test, systems integration, maintenance, and support; broad knowledge of security issues in a distributed, Internet-connected environment; and, experience writing system maintenance documentation.

Experience providing expert help desk support to users of PeopleSoft Financial, Human Resources suits and Travel programs, developing databases and writing system maintenance documentation for a mid to large company would be qualifying at this level.

EDUCATION

Applicants can meet the basic requirement to qualify for this position through possession of education or experience. If qualifying based on education, all academic degrees and course work must be from accredited or pre-accredited institutions.

Undergraduate or Graduate Education: Degree in computer science, engineering, information science, information systems management, mathematics, operations research, statistics, or technology management or degree that provided a minimum of 24 semester hours in one or more of the fields identified above and required the development or adaptation of applications, systems or networks. A transcript must be submitted with your application if you are basing all or part of your qualifications on education.

Grade 7: 1 full year of graduate level education OR be eligible for the superior academic achievement provision when it provided the applicant with the criteria necessary to do the work of the position.

Grade 9: master's degree or equivalent graduate degree or 2 full years of progressively higher level graduate education leading to a master's degree or equivalent graduate degree

Grade 11: Ph.D. or equivalent doctoral degree or 3 full years of progressively higher level graduate education leading to a PhD or equivalent doctoral degree.

Grade 12: No education substitution at this grade.

APPLICATION PROCEDURE: We are only accepting online applications for this position. To apply, please visit: USAJOBS

The Smithsonian Astrophysical Observatory is an equal opportunity employer committed to diversity in our workplace.

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